The AI suggests, you decide.

A team member who never sleeps: it answers at night, reads documents, prepares drafts and answers questions about your numbers. It never decides anything for the funeral home.

You review everything
Obituaries, messages and quotes stay drafts until you approve them.
It says what it is
Anyone talking to the assistant always knows they are talking to an automated system.
Off in a second
You can switch the assistant off whenever you want, location by location.

It answers at night too. Only when nobody else does.

If the phone rings unanswered, the assistant takes the call, collects the essential details, opens the request on the board and alerts whoever is on call with a summary.

Says it is automated from the very first sentence
Takes down who is calling, a callback number and where the person is
Never quotes prices or makes commitments
Alerts the on-call staff with a transcript and summary
Switches off in a second

Incoming call · 02:14

00:47

Good evening, I'm the funeral home's automated assistant. I'll take your details and have our on-call staff call you right back.

I'm calling about my father, Robert Hale. He's at St. Luke's Hospital.

Thank you. I'm passing your number to our on-call staff: we'll call you back within a few minutes.

Request opened · On-call staff notified: Joanna, 02:16

From a photo on the phone to a completed case.

01The family gets a link by WhatsApp or text message, with nothing to install
02Guided capture, with automatic cropping and straightening
03The AI reads ID cards, health cards and certificates
04Cross-check, confirmation, and the details go into the case

Documents for the case

Take a photo of the ID card of the deceased.

Name: Robert Hale
Born: Jan 1, 1940
ID number: verified

Confirm and send

It writes the drafts,

you review them.

Obituaries, messages, thank-you notes and replies to reviews start from an AI draft. Photos for funeral notices and memorial cards are improved in one click: background, light, cropping. Nothing is published automatically.

Discover

Passed away, surrounded by the love of his family

Robert Hale

aged 86

The funeral will be held on Thursday, October 9 at 9:30 AM, St. Mary's Chapel, Lakewood.

Published on

Funeral home website
Obituary portal
Facebook and Instagram
Text ready for the newspaper

Ask your numbers.

In plain language, also by voice.

How many cases in September at the Central location? Which location has the lowest margin, and why? The AI answers with your own data and flags unusual trends.

Discover

Ask your data

Which location had the lowest margin in September, and why?

Riverside, 24%. Transport mileage was left off the price list in 5 cases out of 9.

Central14
Northgate12
Riverside9
Hillview7

Cases by location, September

Transparency

The assistant follows the transparency obligations of the European AI Act: anyone interacting with an automated system always knows it. Families' data remains the funeral home's data, processed under the GDPR, and is used only to do the funeral home's work.

Anyone talking to the assistant always knows it is an automated system.
Families' data remains the funeral home's data.
Processed under the GDPR, only for the funeral home's work.

Frequently asked questions

Does the night assistant replace the on-call staff?

No. It answers only when nobody else does, takes the details and immediately alerts whoever is on call, who then calls the family back.

What happens if the family asks for a price at night?

The assistant never quotes prices or makes commitments: it notes the request and leaves the answer to the funeral home.

Does the AI publish obituaries on its own?

No. It prepares the draft; publishing on your website, portals and social media starts only after you have reviewed it.

Which documents can it read?

ID cards, health cards, death certificates, death registrations and family contact documents, with a cross-check of the details. Today it reads Italian documents; for other countries we adapt it to your documents.

Does it work in English?

Yes. The platform and the AI assistant also work in English.

Can the AI be switched off?

Yes, the assistant switches off in a second and the AI features are turned on module by module.